About eztalks

https://www.eztalks.com/ is the world's leading online video conferencing provider that enables you to connect with people anywhere and anytime. Integrated with HD video conferencing, audio conferencing, screen sharing, content sharing, remote control and other powerful features, it can be widely applied to all industries (enterprise, government, education, training, healthcare, law, finance, military, community, etc.) for online meeting/teaching/training/webinar/video presentation. 

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The business world is moving rapidly leaving so many companies playing catch-up. If an organization is not quick to adapt to the changing technological world, then they can very easily end up leaving the market. These telecommunication tools are so essential. They can not only help you to increase your revenue but could also significantly boost the working morale of your employees. Your company will become an attractive working environment where everyone wants to be in. So what are these tools and how do you ensure that your business stays updated on some of the top telecommunication tools?

1. Intranet or Social Intranet

In the past, a simple notice board used to be enough to keep everyone updated. Each employee will just go through the board and access all the information from the management. This, however, can't work in the current world. No one should have to go through the notice board to access news and updates. Not when we are living in the 21st century where technology has changed everything. So how do you pass information to your employees? This is where social intranet comes in.

Social intranet acts as a private platform accessible by employees within a given organization. In this platform, they can access all the updates and any other information they may need for efficient performance. Social intranet is so effective and convenient. Every employee regardless of their location in the business premises will access information so quickly without interfering with their work programs. Social Intranet will reduce cases of documents going missing or failing to reach their final audience. The amount of paperwork will also be significantly cut down by the company. New employees and interns will have more convenient access to the policies, work projects, and progress. All these are just but some of the benefits of using this particular telecommunication tool.

2. Group and Private Chat Rooms

This is another very crucial communication tool necessary in the business world. Most times within an organization different teams are working towards achieving different goals. It is the responsibility of the organization to ensure that these teams can communicate and share information efficiently. The management should also be in a position to contact this team to monitor progress and give an update. How best to do so if not through the creation of chat rooms? Thanks to various software and application we can now do so very conveniently either through mobile gadgets or PCs. An example of software you can use here include:

a. ezTalks Cloud Meeting – This is an excellent teleconferencing software that helps you to host online meetings with up to 100 people for free. With this software, you can communicate with your whole team and utilize the provided whiteboard to present drawings and other figures. The other great benefit of this tool is that it can be used with people can being very far. They don’t have to be within the same premises to enjoy the high definition audio and video provided by eZtalks. Within the platform, you can also send private messages to some of the participants.

3. Case, Issue Tracking, and Ticketing software

Cases of a faulty or unresponsive website are very common. These problems can arise not just on the side of the employees but also to the customers. If a business does not have an effective strategy in place to deal with such problems, then it can result in massive failures. These sorts of breakdowns can even cripple the entire operations of a company. To make sure that this doesn't happen you'll need to have proper software where people can send their tickets for queries and cases and an equally perfect software for tracking the progress of those tickets. The software should also highlight the priority of each case and solve them appropriately. Every employee should be able to send a ticket and have it resolved within the shortest time possible. This ensures that they can continuously work efficiently. The customers and clients should also file their problems as soon as it happens. They should have access to the progress of these tickets. Failure to this will lead to the clients looking for alternatives which will affect not just the business revenues and income but also its reputation. It's therefore, inevitable that a business should have this important telecommunication tool.

4. Discussion Forums

For employees to stay motivated and goal oriented they need to feel like they are part of the team. They need to feel like they are on the same page with their bosses and fellow colleagues. They need to have a forum where they cannot just receive directions and rules but also to share their concerns. This is very useful as it helps to keep the management and the employees working towards the same goal. It makes employees feel motivated and valued. This will consequently be reflected in their performance improving the overall productivity of the business. The best way to achieve this is through the creation of digital discussion forums. A digital forum is useful and also economical. Such conferences can be conducted in platforms such as eZtalks cloud meeting, Skype for business, etc.

5. Internal Audio, Video, and Blogs

A company can experience a significant increase in employee's performance if they give them a digital platform to express their knowledge and concerns. The management itself could also use such a platform to disseminate information and updates to employees. These can be done either through audio or video files or blogs. There have been lots of studies done which have proven that most employees could contribute on important topics more freely when doing so in a digital format than if they are to do it face-to-face. With this, you can, therefore, have your employees sharing what they think about the services/products and the operations of the business. New hires can also use tutorial videos and audios shared to learn on how to execute some duties. Internal audio, video, and blogs remain within the organization so outsiders can never access them.

These are some of the top telecommunication tools in the workplace. If installed and used appropriately they guarantee to boost sharing of knowledge, engagement of employees and management and efficiency. Any business needs such improvements.


Posted in: video conferencing

A conference room is a big room in a hotel or a company which is meant to hold meetings, trainings, presentations etc. This room is equipped with technology for video conferencing with clients or suppliers, projector, computers etc.

The conference rooms of today are very different of what it used to be 15 years back. At that time audio and visual equipment were just a mere TV and a pull down screen with projector. Video conferencing was only available in companies which were big and who could afford spending good amount of money on the bandwidth. It is a very different story nowadays and there has been lot of innovation and modern technology which has come into place helping communication easier.

meeting room equipment checklist

A company’s conference room speaks a lot about the type of company it is and whether it supports innovation in technology or not.

How would you choose the correct equipment for a conference room? There are millions of equipment available so how would you know which one is the correct one for you? So here the main question lies whether it will be used for meetings, presentationsor only just to accommodate guests? Do you want high quality sound and visual or are you ready to do something which is of medium scale? What is your budget? Considering all these things in your mind, you can choose the kind of equipment you require to be in your conference room.

Whatever be your budget there are certain basic conference room equipment checklists which are definitely required in a conference room. The standard meeting room equipment would be:


If you want your conference room to look high tech and have an aesthetic effect, then having a good television is a must. Of course, everything depends on your budget and how you want to allocate it. Buying a good TV will help in better video conferencing and sharing of visuals in a clear and comfortable manner. There are various kinds of smart TVs also available in the market now which can help in direct video conferencing without the use of external hardware. They can connect to the internet using wireless technology, make calls, and perform like a computer. Although they are a bit costly, but it will a good investment in the long run. Subscribing to a good video conferencing software like ezTalks is also going to save out on a lot of trouble.


A telephone has failed to be obsolete even though there are a lot of new technologies which have come up. It just does not refuse to go away. This maybe because people do not want to spend a lot of money on data and 4G services. A telephone will be a must need device for your conference room. Buy one which has a good sound system and microphone so that the whole room can listen to it. Also sync your intercom system with it, in case you want to call some other person in from the office. You do not want to be seen running out of meeting and doing petty work.


If you have a big conference room which has more than 20 people sitting in it, then a TV would not help much and you would require a bigger screen to project. Using a projector here would be wise so that everyone in the room can have a clear view. There are 4K projectors available but they cost a lot. However, today’s projectors offer a bright projection which can be easily seen in lit and dark rooms simultaneously. Choose your projector wisely as it is a long term investment.

Sound system

If you have all the modern amenities in your conference room but have a poor old speakers which is throwing cracked sound, it is high time you think about some replacement as it is going to play hard on your company’s reputation. Invest in a decent sound system and also make sure you have good microphones installed at various points in the conference table so that the voices of people from all corners can be audible to the recipient.

Wireless system

This has become a necessity not just for conference room but for a company in general. The main reason being, it offers portability. You don’t have to carry your dongle or search for LAN wires at different places. It stops all these wiring hassles and is easy on your staff as well. Almost all devices like printers, cameras, and fax machines are connected to wireless nowadays.

Other accessories

The other equipment for meeting room in which you need to invest would be good quality furniture’s, proper lightning, stationers and other equipment like fax machines, printers etc.

A conference room is a place in which you are going to interact with outside world sitting in your office. The people on the other end are able to see your office, staff and infrastructure which leaves an impression on them. Creating a good or a bad impression is completely up to you. Keeping resources needed for meetings ready with a good bandwidth connection solves most of the problem and lags.


Posted in: video conferencing

Top 8 Web Conferencing Reviews

By eztalks, 2017-06-23

There are so many web conferencing tools in the market these days. They are full of features, and thus make life a lot easier. These software allow both audio and video meetings, as well as help in holding seminars, sharing charts, screenshots, and other various recordings during those meetings. These are usually used, to cut down the travel cost, and conduct, international meetings easily, right from the vicinity, of one office or even from home. Web conferencing reviews, talks about all the best software, that are available in the market, but before going into that, we must know, what are the minimum features that such a tool should have –

●It should allow, both audio and video communication easily.
●It should have a multi-user interface for the conferences to be held.
●It should also allow screen sharing, as that is a must these days.
●Lastly, it should allow video recording, for further needs.

Web Conferencing Reviews:

AnyMeeting – It is a web conferencing tool, for small organizations. As, it doesn’t allow a lot of members, but only a few, and is very good, for small business groups. It provides all the basic features, along with phone conferencing. This was established in 2011, and since then, it has earned a lot of members and a very good name as well. One can sign up for a free trial, but for conducting meetings $18 is charged. AnyMeeting web conferencing review is just a way of telling how effective this tool is.


ezTalks Cloud Meeting – Another software, which has been in the market, for quite some time now. This software allows, to make virtual calls and organize virtual meetings as well. It has the feature of one to one, as well as one to many conferencing. ezTalks provides few new features like whiteboard, private chats etc. ezTalks is very generous and offers a free pack, that supports up to 100 member conferences.

eztalks cloud meeting

Zoho Meeting – It is one of the most useful software, for large companies, as it allows to hold conferences all over the world, without wasting much money. This software allows sharing the screen directly with the customer, and not only that, it also gives power of control to the client, while a presentation is going on. It is a multi-platform software, and runs on Windows, Mac and also Linux OS. It can be also used through, Firefox, Google Chrome and other such browsers.

zoho meeting

TeamViewer – TeamViewer is well known for its sticky notes. Just like a real sticky note, you can use a virtual one here, through this software. It is in the market for almost 10years now, and provides one of the best services, when it comes to remote screen sharing. The high end features of TeamViewer make it one of the best web conferencing software, and there it is included in the web conferencing reviews list.


GoToMeeting – It is one of the most user friendly tool available today. Other than arranging meetings and conferences, it has other features too like desktop sharing etc. which allows to connect one computer to the other and share important information. It allows to share the desktop view of one computer for all the other computers that are attached to the host. Another good thing about this is that, it has very high and secured transmission, thus all the information is safe. The free version allows up to 3 participants. If one signs up for the 30 day trial pack, then the upgraded features are made available and other than this, they also offer a 60 day refund policy, in case the customer is dissatisfied with the usage.


Zoom – Zoom web conferencing review must talk about how, this tool allows a wide range of functions and also how it can be used more effectively by people. It can be used for giving online demos, online trainings and also virtual conferences and meetings. It has the feature that allows the main user to decide whether they want to show their desktop screen to others or not. It works perfectly for all devices including Mac, Windows, iOS, Android and even Blackberry. It can provide highest of 200 participants, and the packages vary accordingly.

zoom web conferencing

Join.me – It is the most modern web conferencing software in the market these days. It has a sleek, beautiful, user friendly and easy interface, that makes, working with it a lot fun. If a meeting is to be arranged, but you are in a hurry and have not much time to make all arrangements, then it is the best platform. It just requires to invite the other participants, or customers via their email id, or it can also be done, by just sending them a link to the chat room. Easy joining makes it easy using as well. What’s more, it allows an absolutely free 14 day trial pack, to try out every function.


WebEx Meetings - Web conferencing reviews can’t be complete without talking about WebEx Meeting. It is free, but if you intend on trying their premium plan, then there is a 14 day trial pack for that as well. Coming to the free plan, well generally free plans lack something or the other to influence the customers to go for the premium, but that’s surely not the case here for, the free pack in itself is a top notch deal. It provides audio connection, screen sharing as well as document sharing, interactive whiteboard, and about 250MB storage space of Cloud. The premium pack allows 25members HD quality meeting.

webex meetings

Most of the above mentioned web conferencing software allows a free trial pack, so before opting for a premium pack of any of these software, it is better to try out the trial pack and check, whether the features provided are enough as well as apt for your needs. Also, comparing all the software is a must before going for a paid package.


Posted in: video conferencing

The Importance of Telecommunication

By eztalks, 2017-06-23

Telecommunication is the transmission of signals, signs, writings, words, messages, sounds and images, by radio, wire, optical, or other types of electromagnetic systems. Telecommunication happens when there is an exchange of information between participants with the help of technology. It is the lifeblood of our society and has helped make the world a global village with about 98 percent of the world under its network coverage. The importance of telecommunication has been experienced by every sphere of life, some of which we shall learn about right away.

Importance of Telecommunication in Education

Earlier education meant only attending schools at normal schools hours. However, with the introduction and development in telecommunication things have changed a lot. The internet, a part of the telecommunication service helps students enjoy what is known as distance learning or e-learning. This basically helps student opt for higher education in their preferred courses. Almost all types of courses you can think of are available in such distance learning institutions, and they have lecturers who give classes and notes to their students, just like the way it happens in the brick-and-mortar schools, but you have more benefits to enjoy here as are mentioned below.

• Things are very easy as far as distance learning is concerned, and the only telecommunication products required is a computer with internet connection, and then the students can start with their course study.

• Students need not leave city/country to join an institution of their choice. Many well-known institutions make use of telecommunication to offer a great variety of courses that students can join from the comfort of their own home. This helps them save a lot of money that would otherwise be spent on airfare, hostel rooms, and other charges. Furthermore, you will also save the conveyance charges that you would have to bear to travel to and from your institution every day.

• Since such online courses allow students to choose their hours of learning, students can easily continue with their job and education at the same time. You may complete your job during the day and study at night, or whenever you find the time.

• Most of these courses are certified and hold as much importance as the traditional education curriculum, and the certificates are equally valuable. So, students opting for distance learning have the opportunity to get their dream jobs on completion of such online courses.

Importance of Telecommunication in Healthcare

With the help of telecommunication equipment, the healthcare providers, as well as the patients, enjoy a lot of benefits.

Benefits for Patients

• People living in areas that do not have specialist care facility can use telecommunication equipment to get in touch with their healthcare provider without having to travel long distances.

• People suffering from chronic conditions, who need their vital statistics (like blood pressure and heart rate) to be monitored on a regular basis, can send such details to their doctor without having to visit them physically.

• Those who are homebound will not have to visit their physician, and instead, their caregiver can monitor their condition and keep the physicians updated.

Benefits for the Physicians

• There will be shorter wait times in the clinic as fewer patients will need to visit the doctor physically, and thus the doctors will be able to serve more patients, more effectively.

• As the physicians will be able to keep a track of their patient's condition regularly, they will be able to offer better care and better treatment.

Importance of Telecommunication in Business

Telecommunication serves as an important tool for businesses. Owing to it companies are experiencing more success and many benefits.

• Telephones are still used by most companies. Owing to call management techniques businesses can handle incoming calls easily. In case other lines are busy in such situation, calls are transferred to other employees who have the skills to manage such calls.

• With the help of mobile telecommunication, it becomes easier for employees working from home or from remote locations to communicate effectively. They can use telecommunication devices to receive and send messages, access data, participate in conferences, and work on documents.

• It is not possible for all team members to be physically present in important meetings, but collaboration is important for the success of projects. In such situation, telecommunication comes to the rescue. A teleconference of web conferencing can be planned using the best video conferencing software like ezTalks, and then team members from all over the world can participate in it seamlessly.

Importance of Telecommunication in Economic Growth

The importance of telecommunication in our society has been experienced by one and all. It also has a strong effect on our economic activities. We have already learned how telecommunication is important for healthcare and education, and now we shall discover what kind of role it plays in agriculture, transportation, and administration.

• Agriculture has a very crucial role to play as far as the economy of any country is concerned. With the help of telecommunication, farmers can be informed about possible earthquakes, thunderstorm or other natural disasters through simple meteorological information. They can also be taught how to avert the consequences of such disasters as fast as possible.

• Telecommunication has played an important role in the transport sector always. It is used to fly and land airplanes, and to manage a fleet of vehicles in passenger transport and freight. With the help of telecommunication, it also has become possible to manage the movement of human traffic.

• The machinery of the government is also dependent on telecommunication, with the help of which the system enjoys a greater performance. For instance, the police need telecommunication to maintain control and command on the sea, air, and land. In public administration, telecommunication plays an important role in coordinating the three tiers of the government.

By having an impact on all spheres of life, telecommunication helps bring big changes in the world. This is in fact why the world is being able to develop and grow at such great pace. Telecommunication offers us not only better social awareness but also a better life at large. As telecommunication keeps on progressing, keeps on growing, human life will also progress, grow, and become a lot easier, a lot better.


Posted in: video conferencing

Silicon Labs (NASDAQ: SLAB) is a team of hardware and software innovators dedicated to solving their customer’s toughest embedded design challenges. For nearly 20 years, they have created the silicon, software and tools that enable the world’s leading engineers to create products that disrupt industries and change the world. They’re headquartered in Austin, TX, and have 13 remote sites globally. Behind the scenes, IT Director Shane Dickinson is responsible for ensuring that employees are able to collaborate and deliver on Silicon Labs’ mission. We sat down with Shane to learn more about his solution in this Q&A session with Silicon Labs.conference call skype

After an internal survey, Shane discovered a major issue with the communication between faraway offices likes Singapore and Austin. The time difference made it necessary for someone to stay in the office after hours to participate in a team call, which wasn’t sustainable or convenient for employees. “We wanted to get these remote teams to interact as if they were in one location.”facetime vs skype

They started with a Lifesize competitor but were quickly underwhelmed by the adoption. After reevaluating the approach, Silicon Labs decided to switch to Lifesize for the simplicity and interoperability between the cloud service, in-room systems and mobile clients. “It’s been revolutionary: within just weeks after launch, we already had over 200 users created. It’s taken off, and it’s taken off quick.”free online meeting

Lifesize Cloud not only makes it easy for Silicon Labs to connect their offices over video; it enables them to connect with teams outside of the company too. “It doesn’t matter what client someone’s using; I can send an invitation to anyone inside or outside the company, and I don’t have to worry about how they connect.”

For Silicon Labs, educating the end user has been the key to their success with video conferencing. Download the full case study to learn more about how this pioneer in semiconductor production set the stage for collaboration.google conference call

Posted in: video conferencing

Introducing Lifesize Record and Share

By eztalks, 2017-06-21

Wouldn’t it be nice if you could share business content, like the sales forecast that was reviewed in yesterday’s meeting, across your organization just as easily as you share adorable cat videos with your friends? Now you can with Lifesize Record and Share.


Lifesize Record and Share enables any Lifesize user to securely record their video conferences, or individual conversations, from any of their devices or meeting room systems. They can even capture the content that is shared within the call, all with a single click. It’s like a personal video channel.online presentation tools

“As video conferencing becomes more popular, we’ve seen a significant increase in demand for recording functionality. Today we’re responding, with more than just easy-to-use recording—we’re going leaps beyond that with a completely new approach,” said Craig Malloy, Lifesize founder and CEO. “We’ve thought strategically about how customers want to use their recordings and, based on that insight, Lifesize Record and Share incorporates a personal video library and channel that provides the industry’s easiest and most dynamic resource for sharing.”online white board

Key features of Lifesize Record and Share include:

One Click to Record and Auto-Publish: Any user from any device can record a meeting—including any content shared within the call—with a single click from within the Lifesize App or Lifesize Icon video system.

Personal Video Library for Playback and Sharing: Similar to the experience on YouTube channels, users can turn collaboration into content by saving video calls to their personal video libraries, where they can also see what has been shared with them.share screen

Socialize Content across the Company: Users can tag all video and audio participants, which will then automatically extend the discussion by adding the recording to those participants’ personal video libraries.

No-Hassle System Management: Lifesize Record and Share removes the need for ongoing IT support, with automatic reports that monitor usage across the organizationunified communication platforms

Posted in: video conferencing

Have you ever traveled the world? Explored a new culture? Taken an adventure trip in a different country? Part of the excitement about traveling to a foreign land is being immersed in that culture, whether it’s the language, cuisine or leisure-time activities. It can be exhilarating to get out of your comfort zone and take in another culture’s way of living, and sometimes that means not understanding what’s being said or things getting lost in translation along the way. And that can be fun and exhilarating at the same time.live meeting

However, the thrill or romanticism of a foreign language is totally lost in the business world, where you need your communication and collaboration tools designed in your native language. Nothing is more frustrating, or slows productivity more, than trying to utilize a tool that doesn’t use your own language. You need to have the ability to communicate with your colleagues, partners and suppliers in your language with a tool that facilitates that communication.online presentation tools


In just under a year, Lifesize Cloud has made an impression all over the world, with over 1,200 organizations enjoying the benefits of a Connected Experience from their laptops, tablets, smartphones and meeting room video conferencing systems. Over 30 percent of our Lifesize Cloud customers are international, and we understand how important it is for a global service to speak to its users in their native languages. That’s why we’re pleased to announce that in addition to English, Lifesize Cloud is now available in these 14 languages: German, Italian, French, Spanish, Swedish, Norwegian, Finnish, Polish, Japanese, Traditional Chinese, Simplified Chinese, Korean, Russian and Brazilian Portuguese.online white board

So now when you use and share the power of Lifesize Cloud with others, you’ll be doing so in a more personal way.

Global video conferencing that works like you do—direct and meet-me, instant and scheduled, on your device and in your language share screen

Posted in: video conferencing

Finding the Right Note-Taking Tools for your Meetings

Today we’re going to look at some of the various note-taking tools on the market, and I’d like to start things off with a metaphor. As any auto racing fan could tell you, Michael Schumacher is probably the world’s most famous race driver, a seven-time Formula One champion who spent an impressive 15 years at the top of his profession. And while his super-awesome talent accounted for most of his success, he was also on some of the very best teams in the sport, driving the world’s most advanced racing cars. If Schumacher hadn’t been given the right tools for the job—if he’d been put on the track in, say, a standard midsized sedan instead of a Formula One car—he’d never have won a single race.

While office meetings are admittedly a whole lot less glamorous than international Formula One racing, the point is that your success is dependent on having the right note-taking tools. When it comes to taking notes, are you in that Ford Focus, or are you in the Ferrari race car? Let’s take a look at some of the most common tools to find out.share screen



The old standby. Whether it’s yellow legal stationery or a creative department-approved Moleskine notebook, the notepad’s a great starting point. But you can’t share it without a scanner, documents aren’t searchable, and it’s easy to misplace. For small, informal meetings, the notepad is great. But for anything bigger than that, you might want to consider stepping up your note-taking game.

Word Processor

Because documents created in word processors can be emailed, searched and saved to a backup drive, they represent a big improvement over the old analog notepad in terms of collaborative potential and security. Unfortunately, word processors lose a lot of that usefulness because they lack the freeform capabilities of the ol’ pen and paper. Ultimately, these programs are great for taking minutes but less useful for freeform creative thinking.unified communication platforms


Evernote is a “freemium” tool that was designed specifically for note-taking and archiving—a combination intended to bring out the best of both worlds. Proprietary Evernote “Notes” can consist of formatted text, webpages, web excerpts, photographs, voice memos and even handwritten notes taken from tablet screens.

Microsoft OneNote

Like Evernote, Microsoft’s OneNote program is a freely available collaborative program meant to bring the note-taking experience into the 21st century. Microsoft designed the program to be a computerized version of the iconic three-ring binder. Unlike with word processors, where the emphasis is on publishing, OneNote makes it easy to collect, organize and share unpolished notes. Pages can be any size you want, images can be inserted without loss of quality and you don’t have to work around a set page layout.video conferencing software

Lifesize Record and Share

Lifesize video conferencing systems let you record and replay full meetings so you’ll never miss an update or an action item again. When used in conjunction with some of the more powerful note-taking tools, like Microsoft OneNote or Google’s new Keep program, this is our metaphorical Ferrari: fast, streamlined and powerful. Lifesize Record and Share enables any Lifesize App user to securely record their video conferences, or individual conversations, from any of their devices or meeting room systems. They can even capture the content that is shared within the call, all with a single click. When you record a video, it automatically saves to your personal video library in your Lifesize account where you can watch, like, share and save videos to watch later.

Without notes, meetings are an exercise in futility. And at the end of the day, the notes you take are only as useful and actionable as the media they’re recorded on.  So if you want to get the most out of them, then you’d better ditch the Focus for the Ferrari—start recording your meetings with Lifesize, taking notes on powerful, purpose-built software and taking advantage of the most cutting-edge business note-taking tools around!voip gateway

Posted in: video conferencing
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